The Correlation of Emotional Intelligence to Job Performance Literature review

The Correlation of Emotional Intelligence to Job Performance - Literature review Example Employee’s Job performance is so important that it can spell the difference between success and failure, viability and demise of an organization in a competitive business world. Job Performance involves quantity and quality of outcomes from individual or group effort attainment (Schermerhorn, Hunt, & Osborn, 2005). Robbins (2005) described job performance as the amount of effort an individual will exert in his or her job. Moreover, the essence of the job performance relies on â€Å"the demands of the job, the goals and missions of the organization, and the beliefs in the organization about which behaviors are most valued† (Befort & Hattrup, 2003, p. 17). Job performance is defined as the aggregated value of the discrete behavioral episodes to the organization that an individual performs over a standard interval of time (Motowildo, Borman and Schmidt, 1997) 54 One facet that it needs to explore for the possibility of enhancing employee performance is emotional intelligen ce. To determine if emotional aptitude has a bearing in enhancing employee performance and if there is, on what specific occasion does it prove beneficial to the organization. ...His main focus was to suggest that the understanding and perception of our own feelings, as well as those of others, was a distinguishable difference to that of general intelligence†. Gardner (1983), expanding on the concepts presented in early intelligence work as well as social intelligence theory, developed a theory of multiple intelligences. ...one of the seven areas of intelligence discussed in multiple intelligence theory, personal intelligence, corresponds to earlier theories such as social intelligence. Two domains or divisions exist within the theory of personal intelligence. Intrapersonal knowledge or intelligence describes the ability to access and express personal inner emotions while interpersonal intelligence focuses on a person's ability to recognize and process emotion in others.